8 Colors Womens Plus size Casual Dresses
Q: Why doesn`t the customer service reply?
Answer: I`m very sorry. During the event, reception surged due to customer service. This is not intentional negligence. Please leave a message about your question, and the customer service department will respond to you as soon as possible after seeing the question. Please forgive my inadequate care.
Q: How are the items transported?
A: We generally provide (except for some remote countries) and paid express delivery.
Q: Can I modify the order information or cancel the order at any time?
A: Once the package is marked for shipment, we can no longer modify or cancel the order.
Q: I have already paid, when can I expect my items to be shipped?
A: The payment has been completed, our warehouse will complete your parcel within 2-5 working days. For urgent orders, please make a record and notify our customer service team as soon as possible. If you have any questions about shipping, please feel free to contact our customer service team.
Q: China Post,DHL,Epacket ...
Q: Picture description
A: All pictures are photos of the items you will receive. The pictures have been professionally edited to match the colors as much as possible. However, due to the different screens, the color contrast display and lighting. The color may vary.
Operating Hours - Beijing Time Monday to Friday/ 9:30-18:30
1. Your feedback is very important to us and our motivation.
2. We care about our customers and try our best to help you.
3. Please give us the opportunity to solve any problems. We understand your fears and try to solve the problem.
4. Please contact our customer service before feedback. You can make any disputes through the platform and we will help you solve the problem.
5. If you are satisfied, please give us a review and feedback of ★★★★★. Thank you! Have a nice day !
All our items will be shipped to buyers address which offered by buyers, please confirm your address before payment. We will send the items within 3 Business days once your payment is completed. (Holidays may be extended) For color:
Pictures are only samples for reference. Due to limitations in photography and the inevitable differences in monitor settings, the colors shown in the photograph may not correspond 100% to those in the items themselves. For feeback:
Your satisfaction and positive eedbackis very impotan to us.Please leave postive feedback and 5stars ifyou are saisfed with ourtems and services.
If you have any problems with our items or sevices,please fell free to contact us before you leave negative feedback.We wil do ur best to ove any problemsand provide you with thebestcustomer services. Company Profile
We are cross-border e-commerce company, integrating multiple overseas online and offline sales channels.
* In general, all the orders will be processed within 3-5 business days after the payment is confirmed by DHgate.
* The item will be shipped via ePacket, SFexpress, YANWEN, China Post Air Mail, EMS, DHL, FedEx, USPS as you choose when placing the order. The delivery depends on the carrier after packages shipped out, plus it is international tr
ansport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. * You can track your package on 17track. If you can`t find any tracking info on it please contact us.
1. Please feel free to contact us if you need any help by online chatting(instant messages) or Email, we will reply as soon as we read it.
2. All the pictures we presented may exist normal tiny color difference due to different monitor and brightness.
3. If you have any problems before or after submitting the order or receiving the package, please contact us first instead of opening the dispute, we will try our best to solve for you.
* Your early confirmation will be highly appreciated after receiving the item(s)
* Your feedback is vital for us, we sincerely hope you can leave a positive all 5 stars feedback if you are satisfied with our products and service.
* Please contact us first before leaving any negative feedback, we will solve the problems for you.
Q:When will my order arrive?
A:The delivery depends on the destination and the carrier you chosen, plus it is international transport which takes time, please understand and wait patiently.
Q:What can I do if I want to modify the address?
A:The address can`t be modified after the package shipped out, so please check your address is correct and complete before submitting the order.
Q:What can I do if I receive wrong/broken product(s) or empty package(s)?
A:We will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you.
Q:What can I do if I order wrong item?
A:Please contact us as soon as possible, tell us what item you exactly need, we can change for you before the order is shipped.
Q:I can`t track my package, what`s going on?
A:In general, the tracking information will be updated 2-5 days later after shipped. If you still can`t track it, please contact us ,we will check for you ASAP.
Q:When will you ship my order?
A:If your order is paid and confirmed by DHgate, we will ship in 3-5 business days.